{"id":671,"date":"2026-05-25T10:23:15","date_gmt":"2026-05-25T10:23:15","guid":{"rendered":"https:\/\/parfumuriarabe.ro\/returnare\/"},"modified":"2026-11-06T01:41:19","modified_gmt":"2026-11-05T23:41:19","slug":"returnare","status":"publish","type":"page","link":"https:\/\/magazin6.parfumuriarabe.ro\/en\/returnare\/","title":{"rendered":"Retur produse"},"content":{"rendered":"<h1>DREPTUL DE RETRAGERE \u2013 14 ZILE<\/h1>\n<p>Conform OUG nr. 34\/2014 privind drepturile consumatorilor, ai dreptul de a te retrage din contract \u0219i de a returna produsele achizi\u021bionate de pe <a href=\"https:\/\/magazin6.parfumuriarabe.ro\/en\/\">magazin6.parfumuriarabe.ro<\/a> \u00een termen de 14 zile calendaristice de la data la care ai intrat \u00een posesia fizic\u0103 a produsului, f\u0103r\u0103 a fi necesar s\u0103 invoci un motiv.<\/p>\n<p>Singurul cost suportat de tine este cel al transportului pentru retur.<\/p>\n<h2>CUM PO\u021aI RETURNA UN PRODUS<\/h2>\n<p>Pentru exercitarea dreptului de retragere, trebuie s\u0103 ne informezi \u00een mod clar cu privire la decizia ta, \u00eenainte de expirarea termenului de 14 zile.<\/p>\n<p>Ne po\u021bi transmite solicitarea:prin e-mail la : <strong><a><a href=\"mailto:contact@parfumuriarabe.ro\">contact@parfumuriarabe.ro<\/a><\/a><\/strong><\/p>\n<p>\u00ce\u021bi vom confirma primirea solicit\u0103rii \u00een cel mult 2 zile lucr\u0103toare.<\/p>\n<p>Dup\u0103 notificare, produsul trebuie returnat \u00een maximum 14 zile calendaristice.<\/p>\n<h2>CONDI\u021aII DE ACCEPTARE A RETURULUI<\/h2>\n<p>Pentru a fi eligibil pentru rambursare integral\u0103:<\/p>\n<ul>\n<li>\n<p>Produsul trebuie s\u0103 fie \u00een aceea\u0219i stare \u00een care a fost livrat<\/p>\n<\/li>\n<li>\n<p>Ambalajul original \u0219i sigiliile trebuie s\u0103 fie intacte<\/p>\n<\/li>\n<li>\n<p>Etichetele s\u0103 nu fie \u00eendep\u0103rtate<\/p>\n<\/li>\n<li>\n<p>Produsul s\u0103 nu prezinte urme de utilizare<\/p>\n<\/li>\n<li>\n<p>S\u0103 fie returnat \u00eempreun\u0103 cu toate accesoriile, cadourile \u0219i documentele primite<\/p>\n<\/li>\n<\/ul>\n<p>Clientul este responsabil pentru orice diminuare a valorii produsului rezultat\u0103 din manipularea acestuia diferit fa\u021b\u0103 de ceea ce este necesar pentru determinarea naturii, caracteristicilor \u0219i func\u021bion\u0103rii produsului.<\/p>\n<h2>PRODUSE CARE NU POT FI RETURNATE<\/h2>\n<p>Conform Art. 16 lit. e din OUG 34\/2014, sunt exceptate de la dreptul de retragere:<\/p>\n<ul>\n<li>\n<p>Produse cosmetice sau de parfumerie desigilate<\/p>\n<\/li>\n<li>\n<p>Produse care intr\u0103 \u00een contact direct cu pielea<\/p>\n<\/li>\n<li>\n<p>Mostre sau produse f\u0103r\u0103 sigiliu de protec\u021bie<\/p>\n<\/li>\n<li>\n<p>Produse cu sigilii rupte<\/p>\n<\/li>\n<li>\n<p>Produse care prezint\u0103 urme de utilizare<\/p>\n<\/li>\n<\/ul>\n<p>Din motive de igien\u0103 \u0219i protec\u021bie a s\u0103n\u0103t\u0103\u021bii, aceste produse nu pot fi returnate dup\u0103 desigilare.<\/p>\n<h2>TRANSPORT RETUR<\/h2>\n<ul>\n<li>\n<p>Returul se face exclusiv prin curier.<\/p>\n<\/li>\n<li>\n<p>Nu accept\u0103m colete prin Po\u0219ta Rom\u00e2n\u0103.<\/p>\n<\/li>\n<li>\n<p>Costul transportului de retur este suportat de Client.<\/p>\n<\/li>\n<li>\n<p>Dac\u0103 solicit\u0103 trimiterea curierului de c\u0103tre noi, costul transportului va fi re\u021binut din suma rambursat\u0103.<\/p>\n<\/li>\n<\/ul>\n<p>Produsul trebuie ambalat corespunz\u0103tor pentru a evita deteriorarea \u00een timpul transportului.<br \/>Nu r\u0103spundem pentru deterior\u0103ri survenite din ambalarea necorespunz\u0103toare a coletului de retur.<\/p>\n<h2>RAMBURSAREA SUMELOR<\/h2>\n<p>Vom rambursa suma achitat\u0103 \u00een termen de maximum 14 zile calendaristice de la data la care am fost informa\u021bi cu privire la decizia de retragere.<\/p>\n<p>Ne rezerv\u0103m dreptul de a am\u00e2na rambursarea p\u00e2n\u0103 la:<\/p>\n<ul>\n<li>\n<p>primirea produsului returnat<br \/>sau<\/p>\n<\/li>\n<li>\n<p>primirea dovezii expedierii produsului<\/p>\n<\/li>\n<\/ul>\n<p>Rambursarea se va efectua prin aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 la achizi\u021bie, cu excep\u021bia cazului \u00een care se agreeaz\u0103 altfel.<\/p>\n<h2>RETURURI NECONFORME<\/h2>\n<p>Dac\u0103 produsul returnat nu respect\u0103 condi\u021biile de mai sus:<\/p>\n<ul>\n<li>\n<p>Te vom informa prin email sau telefon<\/p>\n<\/li>\n<li>\n<p>Po\u021bi opta pentru retrimiterea produsului c\u0103tre tine (cost suportat de tine)<\/p>\n<\/li>\n<\/ul>\n<h2>ADRESA DE RETUR<\/h2>\n<p>S.C. THERMOWELDING S.R.L.<br \/>Str. Lisabona nr. 18<br \/>Corbeanca, Ilfov, 077068<br \/>Telefon:\u00a0 +40<br \/>758 990 634 <\/p>","protected":false},"excerpt":{"rendered":"<p>DREPTUL DE RETRAGERE \u2013 14 ZILE Conform OUG nr. 34\/2014 privind drepturile consumatorilor, ai dreptul de a te retrage din [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-671","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Retur produse - Magazin6<\/title>\n<meta name=\"description\" content=\"Politica de returnare Dubai Parfum. 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