{"id":1492,"date":"2026-06-02T20:00:40","date_gmt":"2026-06-02T20:00:40","guid":{"rendered":"https:\/\/parfumuriarabe.ro\/intrebari-frecvente\/"},"modified":"2026-11-06T03:17:36","modified_gmt":"2026-11-06T01:17:36","slug":"intrebari-frecvente","status":"publish","type":"page","link":"https:\/\/magazin6.parfumuriarabe.ro\/en\/intrebari-frecvente\/","title":{"rendered":"\u00centreb\u0103ri frecvente"},"content":{"rendered":"

Ai o intrebare despre parfumuri, comenzi sau livrare? Gasesti raspunsurile mai jos. Daca nu gasesti ce cauti, ne poti contacta oricand la contact@parfumuriarabe.ro<\/a><\/strong> sau la +40 758 990 634<\/strong>.<\/p>\n

Despre produse<\/h2>\n

Produsele sunt originale?<\/h3>\n

Da, toate produsele vandute pe Dubai Parfum sunt 100% originale, achizitionate exclusiv de la distribuitori autorizati si importatori directi. Nu vindem produse contrafacute sau de origine necunoscuta.<\/p>\n

Parfumurile arabesti sunt potrivite pentru femei si barbati?<\/h3>\n

Multe parfumuri arabesti sunt unisex prin natura lor. Pe site-ul nostru fiecare produs are specificata categoria recomandata (pentru ea, pentru el sau unisex), insa alegerea ramane personala. Parfumeria nu are reguli stricte de gen.<\/p>\n

Cat dureaza un parfum pe piele?<\/h3>\n

Durata variaza in functie de concentratie, tipul pielii si conditiile de mediu. In general, extractele de parfum (30%) rezista 8-12 ore, Eau de Parfum 6-8 ore, iar Eau de Toilette 3-5 ore. Pielea uscata tinde sa absoarba mai rapid parfumul, asa ca hidratarea inainte de aplicare poate ajuta.<\/p>\n

Cum aplic corect un parfum?<\/h3>\n

Aplica parfumul pe punctele de caldura ale corpului: incheieturi, gat, spatele urechilor, interiorul coatelor. Nu freca punctele de aplicare dupa pulverizare, deoarece aceasta distruge moleculele aromatice. Tine sticla la 15-20 cm distanta de piele.<\/p>\n

Comenzi si plati<\/h2>\n

Cum pot plasa o comanda?<\/h3>\n

Adauga produsele dorite in cos, mergi la finalizarea comenzii si completeaza datele de livrare si plata. Acceptam plata cu cardul online (Visa, Mastercard) prin Netopia Payments si plata ramburs la livrare.<\/p>\n

Pot modifica sau anula o comanda dupa plasare?<\/h3>\n

Da, daca comanda nu a fost inca procesata. Contacteaza-ne cat mai repede la +40 758 990 634<\/strong> sau contact@parfumuriarabe.ro<\/a><\/strong> si facem modificarile necesare. Daca comanda a fost deja pregatita pentru expediere, nu mai putem interveni.<\/p>\n

Este sigura plata cu cardul pe site?<\/h3>\n

Da. Platile cu cardul sunt procesate prin procesatorul de plati securizat Netopia Payments, cu criptare SSL. Nu stocam datele cardului tau pe serverele noastre.<\/p>\n

Primesc o factura pentru comanda mea?<\/h3>\n

Da, factura fiscala este inclusa in colet sau trimisa pe email dupa livrare, in functie de preferinta specificata la comanda.<\/p>\n

Livrare<\/h2>\n

Cat dureaza livrarea?<\/h3>\n

Comenzile plasate in zilele lucratoare sunt procesate in 24 de ore si livrate in 1-3 zile lucratoare prin curier rapid Sameday, la adresa ta sau in easybox. In perioadele de promotii sau sarbatori, termenul poate fi usor mai lung.<\/p>\n

Cat costa livrarea?<\/h3>\n

Livrarea prin curier costa 18,99 lei pentru comenzile sub pragul de livrare gratuita. Comenzile de peste 350 lei beneficiaza de livrare gratuita<\/strong> in Romania. Costul exact este afisat la finalizarea comenzii.<\/p>\n

Livra\u021bi in afara Romaniei?<\/h3>\n

Momentan livram doar in Romania. Daca esti din afara tarii si doresti sa plasezi o comanda, te rugam sa ne contactezi direct pentru a discuta optiunile disponibile.<\/p>\n

Cum pot urmari comanda mea?<\/h3>\n

Dupa expediere vei primi un email sau SMS cu numarul de tracking al coletului. Poti urmari coletul direct pe site-ul curierului sau accesand contul tau pe Dubai Parfum.<\/p>\n

Retur si garantii<\/h2>\n

Pot returna un produs daca nu sunt multumit?<\/h3>\n

Da, acceptam retururi in termen de 14 zile de la primirea coletului, conform legislatiei in vigoare. Produsul trebuie sa fie nefolosit, in ambalajul original. Costul returului este suportat de client, cu exceptia cazurilor in care produsul este defect sau incorect.<\/p>\n

Ce fac daca am primit un produs defect sau gresit?<\/h3>\n

Ne pare rau pentru inconvenient! Contacteaza-ne imediat la contact@parfumuriarabe.ro<\/a><\/strong> cu numarul comenzii si o fotografie a produsului. Inlocuim produsul sau rambursam suma integral, fara costuri suplimentare pentru tine.<\/p>\n

In cat timp primesc banii inapoi dupa retur?<\/h3>\n

Dupa primirea si verificarea produsului returnat, rambursarea se face in 3-7 zile lucratoare pe acelasi mijloc de plata folosit la comanda.<\/p>\n

Cont si fidelitate<\/h2>\n

Trebuie sa imi creez un cont pentru a comanda?<\/h3>\n

Nu, poti comanda si ca vizitator fara cont. Totusi, cu un cont poti urmari comenzile, salva adrese de livrare si beneficia mai usor de promotiile pentru clienti fideli.<\/p>\n

Cum pot beneficia de reduceri si promotii?<\/h3>\n

Aboneaza-te la newsletter-ul nostru pentru a fi primul care afla despre promotii si reduceri exclusive. Urmareste-ne si pe Instagram si Facebook pentru oferte flash si giveaway-uri.<\/p>\n

Nu ai gasit raspunsul cautat? Scrie-ne la contact@parfumuriarabe.ro<\/a><\/strong> sau suna-ne la +40 758 990 634<\/strong>.
\nSuntem disponibili Luni-Vineri, 9:00-18:00.<\/p>","protected":false},"excerpt":{"rendered":"

Ai o intrebare despre parfumuri, comenzi sau livrare? Gasesti raspunsurile mai jos. Daca nu gasesti ce cauti, ne poti contacta […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1492","page","type-page","status-publish","hentry"],"yoast_head":"\n\u00centreb\u0103ri Frecvente \u2014 Dubai Parfum | FAQ<\/title>\n<meta name=\"description\" content=\"R\u0103spunsuri la cele mai frecvente \u00eentreb\u0103ri despre parfumurile arabe\u0219ti: autenticitate, livrare, returnare, recomand\u0103ri. 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